Good Work for All: The Business Case

Good Work For All:  The Business Case

There are multiple business benefits associated with improving the working lives of your lowest-paid employees.
Reduced absenteeism and presenteeism
This year’s Britain’s Healthiest Workplace survey found that someone with financial concerns loses on average six days per year more, in absenteeism and presenteeism, than someone who does not have financial concerns.
  • Giving employees more control over their working patterns, offering non-pay benefits to help with the cost of living and paying the real Living Wage where possible can bring down absence rates and avoid presenteeism – by as many as six days a year! 
Higher levels of employee engagement
Engagement levels amongst low-paid employees are typically the lowest within a business; therefore tailored measures to improve the working lives of your lowest paid staff will improve overall employee engagement rates. 
  • Facilities Management company ISS offer real Living Wage contracts to all of their customers and have found that employee engagement rates are 8% higher on contracts where the customer has opted to pay the real living wage.  
Improved retention rates
Providing better pay, more secure contracts and internal progression for low-paid workers can improve retention rates and lead to cost savings on recruitment, induction and training.
  • 75% of Living Wage employers state improved retention rates as a result of paying the real Living Wage. 
Increase in productivity
Improving employee health and wellbeing through offering good work with more secure contracts, training and development and effective line management can help to tackle issues such as poor mental health, low confidence and a poor work-life balance, boosting productivity. 
  • A survey by BT in 2014 found that the productivity of flexible workers increased by 30%.
Other associated benefits 
  • Improved brand identity 
  • Greater workforce flexibility
  • Cost savings from improved internal progression routes
Wider benefits
  • Good work helps to improve wellbeing and contributes to health and happiness, with benefits to families, communities and the economy
  • Good quality employment helps people to feel motivated and engaged – an important factor in solving the UK’s productivity challenge
  • The world of work is changing rapidly - new business models that have fairness and quality at their heart will outlast those using exploitative practices
  • As the labour market shrinks and businesses struggle to recruit, offering good quality employment differentiates you in the labour market, attracting talent and helping your business to remain competitive
Our business case studies contain more examples of the benefits of improving the working lives of lower paid workers.  View the case studies to find out more >>