Fair pay & benefits

Coffee retailer Starbucks stores primarily operate in large cities where they found their employees were struggling with high living costs. To help address this Starbucks launched its Home Sweet Loan. The benefits for Starbucks talent is beginning to emerge with an increased retention rate for those who have taken up the loan.
High street retailer Oliver Bonas introduced the Living Wage in September 2015. In the following six months staff retention increased, there was a small decline in sickness and absence rates and it has been easier to attract good quality employees. The move has also improved the company brand among customers leading to increased sales.