The Fujitsu Digital Innovation Award: Ricoh UK

Award Type: 

Longlisted for a Business in the Community Responsible Business Award 2018. 

Action and Impact
The world of work and generational differences continue to change, so businesses must make sure they are fit for purpose for the future with the right talent in place.

At Ricoh, the global technology company specialising in office imaging equipment and production print solutions, the focus has been on continually providing staff with the right tools, technology and training to work in a mobile, agile and collaborative way.

The Ricoh UK (RUK) Workstyle Innovation project has fundamentally changed the company’s working culture ensuring employees have a suitable environment for the ever-changing world of work. “We made a bold decision and have seen it through from initial idea to full adoption,” says Ricoh UK CEO, Phil Keoghan. 

By empowering employees to work how and where they want – and providing the right tools, technology and training – RUK has increased its competitive advantage, enabling it to attract and retain the very best talent. “This flexibility in our business has encouraged employee engagement, productivity, efficiency and a great culture.”

And RUK has created a new revenue stream by developing what it has learned and implemented and turning it into a service for its customers.