Stanley’s Story – how FSCS have built an age-inclusive workplace

Stanley’s employer, the Financial Services Compensation Scheme (FSCS), took a conscious decision to create a workplace where people of all ages can thrive, and teams which benefit from the skills and expertise of people from different generations working together.

Just over 60 of their 200-strong workforce are over 45, embedded in age-diverse teams across the business. Their oldest employee is 71 and their youngest 17.

Midlife Career Conversations
In order to understand what is important to their older staff, FSCS have reached out to ask. Top priorities are continuing training and education, well-being and flexible working. To help people think about what sort of support they need, Midlife Career Conversations have been introduced for all their staff over 50.

These conversations consider career directions, job design and work-life balance, and also link through to support on health and well-being and finance and pension planning.
In our new video, Stanley talks about the conversation he had, how it has enabled him to move to a new working pattern, and the benefits he has gained in his work-life balance and well-being.

Business in the Community Mid-Life MOTs
FSCS’s Midlife Career Conversations are an excellent model for the BITC Age Campaign mid-life MOT. These are conversations - in groups, seminars, workshops, one to ones and via online platforms, which allow people typically in their 40s, 50s and 60s, to review work and its interaction with their personal lives across their job, health and money. You can find out more about the mid-life MOT in our new toolkits.